FAQ

Answer: TradeHut is an online platform connecting service providers and consumers. Consumers can post free ads for the services they need, and professional service providers in their area will reach out to offer their services. For service providers, TradeHut offers "leads" — requests from consumers — which they can purchase for as low as $1. These leads contain customer details that can help service providers grow their business.

Answer: Credit Pack Subscriptions are a way for service providers to buy credits in advance, which they can use to purchase leads. These credits allow you to access customer details and increase your chances of winning new clients.

Answer: If you are receiving leads for services outside of your area of expertise, you can update your service preferences in your profile. This ensures that you only receive leads relevant to the services you offer.

Answer: This message means a potential customer has shown interest in your services. They’ve either requested a quote, asked for more information, or would like you to contact them directly. It’s your opportunity to respond and secure the job.

Answer: A credit is a unit that you use to purchase leads on TradeHut. Each lead has a set credit cost, depending on the service and area. The cost of credits varies, but some leads can be purchased for as little as $1.

Answer: The cost of a lead depends on factors like the service type, the location, and the demand for that particular service in your area. More specialized or high-demand services tend to have higher credit costs.

Answer: TradeHut qualifies leads based on the information provided by consumers, such as service requirements, budget, and location. The platform aims to match you with leads that are as relevant as possible, but it’s up to you to assess the lead’s quality before purchasing.

Answer: A great profile on TradeHut should include:
1. A clear, professional profile picture
2. A detailed description of your services and expertise
3. Verified reviews or testimonials from previous clients
4. Clear and accurate contact information
5. Relevant certifications or qualifications
These elements build trust with potential customers and improve your chances of winning new business.

Answer: The Unsold Lead Subscription is a feature available in Canada that allows service providers to receive leads that have not been claimed or sold. This subscription gives you access to these leads, often at a lower cost.

Answer: The Elite Pro subscription offers additional features like premium leads, priority placement, and enhanced profile visibility. If you're committed to growing your business and want to maximize exposure on TradeHut, keeping your Elite Pro subscription can be beneficial.

Answer: To increase your chances of being hired on TradeHut:
1. Maintain an up-to-date, detailed profile.
2. Respond to leads quickly.
3. Offer competitive pricing.
4. Ensure you have positive reviews and testimonials.
5. Stay active on the platform to increase visibility.

Answer: You can adjust your location settings in your profile to ensure that you only receive leads from the area you want to serve. This ensures that you aren’t receiving irrelevant leads from outside your service area.

Answer: Yes, you can refine the types of leads you receive by updating the service categories and keywords in your profile. This helps filter leads that are more specific to your expertise.

Answer: The Get Hired Guarantee ensures that if you purchase a lead and the customer doesn't respond, you can get a replacement lead or a credit refund. This provides extra security when purchasing leads.

Answer: If you’ve responded with incorrect contact details, you should reach out to TradeHut’s support team immediately for assistance. They can help correct the contact information or offer a new lead if needed.

Answer: Typically, a customer can receive multiple responses from different service providers. The customer will choose which professional best fits their needs.

Answer: Elite Pro is a premium subscription that offers additional benefits like:
1. Priority placement in lead searches
2. Access to exclusive, high-quality leads
3. Enhanced profile visibility
4. Higher chances of getting hired by customers

Answer: If you refer a friend to TradeHut, you may be eligible for discounts, free credits, or other rewards. Check the TradeHut platform for the latest referral program details.

Answer: If you're seeing positive results from your subscription, such as more high-quality leads and higher visibility, then keeping the Elite Pro subscription is likely worth it. However, if you're not finding it as beneficial, you can evaluate whether switching to a standard plan would suit your needs better.